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SHIPPING & RETURNS
We want you to love what you order from Boys Hostel. If you have any issues with your delivery, here’s what you need to know:
How long does it take for my order to arrive ?
- Shipping takes 1-2 weeks for all items, except for special request orders which could require a tentative shipping duration. (Shipping time excludes non-business days)
International Shipping
- We offer free international shipping, except for special request orders which could incure a tentative shipping expense.
Whats the return policy for boyshostel?
- Products can be returned within 10 business days after delivery.
- Items must be returned unused, undamaged, and in original packaging.
- Shipping fees are non-refundable.
- To start a return, email us at info@theboyshostel.ca with your order number and reason for return.
How does the refund process work?
- Refunds arrive in 3-7 business days and are processed immediately after we determine the returned product is in excellent conditon upon recieval.
- Once we receive your return, we’ll process your refund within 3-7 business days.
- Refunds go back to the original payment method.
- Some of our collections are limited-run and won’t be restocked. If you see something you love, grab it before it’s gone!
- Sign up for our newsletter or follow us on Instagram for restock updates and exclusive drops.
Can I track my shipment?
- Yes. You’ll receive tracking details via email once your order ships.
If your question isn’t answered here, reach out to us at info@theboyshostel.ca, and we’ll get back to you ASAP.
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